The rise of ‘Quishing’ scams as cybercriminals exploit QR codes in America

QR codes have become part of everyday life. People use them to view restaurant menus, pay for parking, download apps, or visit websites. With a quick scan from a smartphone camera, these codes connect users directly to online information. Their convenience has made them extremely popular in both personal and professional settings.

Nonetheless, the technology that makes QR codes beneficial has also created opportunities for cyber criminals. A novel scam called “quishing” now aims at unsuspecting individuals. The word merges “QR” and “phishing” and pertains to schemes where counterfeit QR codes are employed to mislead people. These codes frequently direct victims to fraudulent sites, extract personal data, or download harmful software onto users’ gadgets.

One of the main problems with QR codes is that users cannot see the website or destination behind the code before scanning it. This invisibility gives scammers an opportunity to hide harmful links inside what appears to be a harmless image. In many cases, people scan QR codes without thinking twice, assuming they are legitimate simply because they appear in trusted locations.

Offenders have discovered several methods to misuse this. In open areas, they might affix labels with counterfeit QR codes over the genuine ones. Someone attempting to pay for parking or utilize a service could scan the code, assuming it’s linked to the business, and instead be redirected to a fraudulent website intended to gather private data. The individual might inadvertently supply credit card details, login information, or other personal data that goes directly to the scammers.

The risk extends beyond just public signage. Fraudulent QR codes can also be found in text messages, emails, or posts on social media. These communications might assert they are from parcel delivery companies, financial institutions, or e-commerce sites, requesting recipients to validate a payment or authenticate an account. Upon scanning, the QR code could lead the user to a deceptive website that urges them to input sensitive information. In some cases, scanning the code might initiate the download of malicious software, jeopardizing the user’s device and data.

These attacks are effective because of the trust people place in QR codes. They’re used so often and appear in so many normal, safe settings that people rarely question them. Unlike links in emails, which many users have learned to approach with caution, QR codes are still seen as secure by default. This assumption is what makes quishing such a powerful trick.

Several incidents have already demonstrated how damaging these scams can be. In one case, customers at a café scanned what they thought was the menu QR code but ended up on a site that collected their social media logins. In another situation, fake QR code stickers placed on public parking machines led people to submit their card details to a fake payment system. These scams can result not only in financial loss but also in stolen identities and unauthorized access to personal or business accounts.

The growth of quishing is tied to how QR codes became more common during the COVID-19 pandemic. As businesses sought contactless ways to share information or receive payments, QR codes offered a fast solution. Unfortunately, this widespread use also gave scammers more opportunities to imitate legitimate services. As QR codes continue to be part of daily life, it’s expected that quishing tactics will become more advanced.

Many people are unaware that their devices may already be at risk after scanning a malicious code. Malware can run silently in the background, logging keystrokes, recording passwords, or even gaining access to the phone’s camera and microphone. The impact of one quick scan can be long-lasting and difficult to trace back to its source.

For the average user, the best way to avoid becoming a victim is to be cautious. Although QR codes are helpful, it’s important to stop and think before scanning. If the code comes from a flyer, email, or message that wasn’t expected or seems suspicious, it’s safer not to engage with it. Being able to recognize signs of a fake QR code, such as a sticker placed over another code or poorly designed materials, can also help prevent a scam from succeeding.

The battle against quishing also relies on the manner in which companies handle their utilization of QR codes. Companies should frequently check their codes to confirm they haven’t been altered. They may also implement additional measures like using QR codes with custom branding that are more difficult to imitate or offering verification steps to provide users with extra confidence that the page they have accessed is authentic.

Although attempts have been made to inform the public and enhance safety measures, it is evident that quishing remains an expanding issue. This threat relies on rapidity and straightforwardness. Fraudsters rely on individuals responding hastily—glancing without considering, inputting information without verification, and assuming the process is reliable. Awareness serves as the initial protection. It is crucial to remind individuals that QR codes, similar to email links, are not invariably secure simply due to their convenience.

Technology companies are beginning to explore ways to improve QR code safety. Some solutions include adding visual cues to codes to confirm authenticity, requiring users to confirm links before opening them, or even developing smarter apps that scan the destination of the QR code before it is opened. These are promising steps, but for now, users must rely on good habits and awareness.

Quishing scams have proven that even the most ordinary tools can be turned against us when used in the wrong way. As cybercriminals become more creative, so must users. Caution, critical thinking, and awareness are still the most effective tools for staying safe in a digital world where even a simple scan can cause harm.

By Logan Thompson